Compliance Guide

DPDP AI Data Governance Guide

AI companies must manage training data and model logs under DPDP. Learn how to handle personal data in AI prompts, fine-tuning, and model training.

Discuss this page with an LLM

DPDP Action Sheet

Use this before your next workflow goes live. It keeps the useful parts visible and turns DPDP into checks your team can actually answer.

For DPDP AI Data Governance Guide, the DPDP question is how personal data enters the workflow, where it is stored, which tools touch it, what purpose was explained, and how deletion or withdrawal will work.

1. Lead Forms

Check:

  • What data are you collecting?
  • Is the purpose clear at the point of collection?
  • Is marketing consent separate from service communication?
  • Can the user withdraw consent later?

Common mistake: one checkbox that silently covers newsletters, sales calls, partner sharing and remarketing.

2. Email and WhatsApp

Check:

  • Who is on the list?
  • Where did consent come from?
  • Is the list imported from a vendor, event, webinar, scrape or old CRM?
  • Can you prove the source of consent?

Common mistake: treating every lead as permanently marketable.

3. Ads and Retargeting

Check:

  • Are pixels or ad platforms receiving identifiable user behavior?
  • Are audiences built from customer lists?
  • Are lookalike or remarketing audiences using personal data?

Common mistake: assuming "the ad platform handles it" means your company has no DPDP responsibility.

4. Website Analytics

Check:

  • Which tools run on the site?
  • Are IP address, device identifiers, session IDs or form fields being captured?
  • Is analytics used only for measurement, or also for profiling and targeting?

Common mistake: installing tools first and asking privacy questions later.

5. Vendor List

Make a quick list:

  • CRM
  • Email platform
  • WhatsApp provider
  • Analytics
  • Ad pixels
  • Form tool
  • Landing page builder
  • Webinar tool

For each vendor, answer: what data goes there, why, who can access it and how deletion works.

6. This Week's Action

Map one campaign from first click to final follow-up. Mark every place personal data is collected, enriched, shared, uploaded or used for targeting.

If your team cannot answer where the data came from and where it goes next, start with a data flow map before rewriting policy copy.

Book a DPDP clarity call

Want all of this handled, end to end? Sanctum is the all-in-one DPDP compliance programme behind this site: legal position, data map, gap analysis, implementation, tooling, training, readiness opinion, and breach cover under one accountable owner. How all-in-one DPDP compliance works or see the Sanctum programme.

Personal Data in the AI Lifecycle

AI development relies on massive datasets that often contain personal information. Under DPDP, every piece of data used to train, fine-tune, or test a model must be accounted for. This includes data scraped from the web, purchased datasets, and user-generated content. If a dataset contains the personal information of Indian citizens, your firm is a Data Fiduciary and must ensure the data was collected with specific, clear consent for AI training.

Prompt Logs and Inference Data

Every interaction a user has with an AI model generates personal data. Prompt logs store user intent, writing styles, and any PII the user types into the interface. These logs are often used for Reinforcement Learning from Human Feedback (RLHF). DPDP requires you to inform users that their inputs are being stored for model improvement. You must also provide a way for users to review or delete these interaction logs.

The Retention Conflict in AI

AI firms typically keep data indefinitely to improve model accuracy. DPDP creates a direct conflict here by mandating data deletion once the specific purpose of processing is finished. You cannot store prompt logs or training samples forever simply because they might be useful later. You must define a specific duration for “model optimization” and delete the underlying personal data once that phase concludes.

AI Work AreaPersonal Data InvolvedDPDP Risk Level
Model TrainingNames, social media posts, biosHigh
Fine-tuningInternal customer chats, support ticketsVery High
RLHF/LabelingUser prompts, evaluator feedbackHigh
Inference/APIIP addresses, session tokens, promptsMedium
RAG SystemsUploaded PDFs, private company docsVery High

This week

Identify your primary PII ingestion point by auditing your API and chat logs. Implement an automated PII redaction layer that masks names, phone numbers, and email addresses before they reach your long-term storage or training pipelines.

Now think about your work. Where does personal data enter your workflows? Where does it sit? Who else touches it?

Frequently asked questions

Can we use scraped public data to train AI models under DPDP?

No. DPDP does not provide a blanket exemption for publicly available data. If the data contains personal information of Indian residents, you must have a valid legal basis or consent to process it for training.

Are user prompts considered personal data?

Yes. Prompts often contain names, email addresses, or professional details. These must be treated as personal data, requiring clear notice to the user and strict access controls for logs.

How do we handle a deletion request if data is already in a trained model?

DPDP requires the removal of personal data once consent is withdrawn or the purpose is met. AI firms must implement technical measures like machine unlearning or data scrubbing before the training phase to comply.

Book clarity call